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Privacy Policy

Your Privacy Matters at Whlueiong.com

This Privacy Policy is here to clearly explain how Whlueiong Limited ("we," "us," or "our"), the folks behind the Whlueiong.com website (that’s you’re currently on), handle your personal information. We’re committed to keeping your trust and protecting your data with the same care we’d expect ourselves. Our practices align with the UK General Data Protection Regulation (UK GDPR) and other pertinent UK data protection laws.


1. Who Is Responsible For Your Data?

The data controller responsible for your personal information is Whlueiong Limited, located at Office 3, 3 Balkerne House, Balkerne Passage, Colchester, Essex, CO1 1PA, United Kingdom.


2. Our Commitment To You

We respect your privacy and are transparent about how we use your data. We ensure that any information you provide is kept secure and used solely to facilitate and improve your business relationship with us.

3. What Information We Collect 

To provide you with our wholesale services, we collect the following types of information:

3.1 Information You Share Directly

  • Business & Account Details: When you register for an account, request a quote, or place a wholesale order, we may ask for your name, company name, business email address, billing/shipping addresses, phone numbers, and payment information.
  • Communications: We retain records of your inquiries, emails, customer support requests, and feedback.

3.2 Information We Collect Automatically

  • Technical Data: We collect details about your device, including the model, operating system, unique device identifiers, and network information.
  • Website Usage: Our servers log your IP address, browser type, pages visited, and time spent on the site to help us optimize our platform.
  • Location Data: We may use your IP address to determine a general location for accurate pricing, shipping estimates, and regional compliance.
  • Cookies: We use cookies and similar tracking technologies to analyze site traffic and improve user experience. Please refer to our  Cookie Policy for more details.


4. How We Use Your Information

We use the collected information for the following business purposes:

  • Get your orders to you and handle any returns.
  • Manage your account and help you out if you need support.
  • Make your Whlueiong experience feel more personal.
  • Keep you in the loop about your orders and, if you want, our latest news and offers.
  • Make our website and services even better based on how everyone uses them.
  • Keep things safe by spotting and preventing anything dodgy.
  • See how our website is doing and where we can improve.
  • Do what the law asks us to do.
  • Show you ads and offers that we think you’ll be interested in (if you’ve said that’s okay).


5. Who We Might Share Your Information With

We do not sell your personal or business data to third parties. We only share information with trusted partners necessary to operate our business, including:

  • Our Parent Company: Whlueiong Limited.

  • Service Providers: Logistics partners, freight forwarders, payment processors, and IT support services. All third-party providers are strictly bound by data confidentiality agreements.

  • Legal Authorities: When legally required to do so to comply with law enforcement or regulatory requests.


6. International Data Transfers

If your data needs to be processed outside the UK and the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information in compliance with UK law.

7. Your Rights Over Your Information

You have rights when it comes to your personal data. You can:

  • Request access to the personal data we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Request the deletion of your data in certain circumstances.

  • Object to or restrict the processing of your data, including for marketing purposes.

  • Request the transfer of your data to another party (data portability).

  • Withdraw your consent at any time, where applicable.

To exercise any of these rights, please contact us using the details provided below.

8. Data Security

We implement rigorous, industry-standard security measures to protect your data against accidental loss, unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet is entirely secure.

9. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, manage your business account, and satisfy legal, tax, or accounting requirements.

10. Third-party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their specific privacy policies.


11. Changes To This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised version on this page and update the "Last Updated" date at the top.

13. Get In Touch

If you have any questions or concerns about this policy or how we handle your data, please reach out:

WHLUEIONG LIMITED
Office 3 3 Balkerne House,
Balkerne Passage,
Colchester,
Essex, CO1 1PA

Email: privacy@whlueiong.com

This policy is in line with the UK General Data Protection Regulation (UK GDPR) and other relevant UK laws.

Last Updated: 24 July 2026